990kg Royal Premium Wood Pellets For Domestic Heating

Shipping Information

Wood Pellets Size of pallet 1000mm x 1200mm x 1450mm

65 x 15kg bags

We will specify a delivery day which will take place between 9am and 5pm. Alternatively you can specify a delivery date providing it is a working day more than is 48hrs after ordering.

For additional pricing terms such as large orders or bulk deliveries please ring 08454989020

Delivery Vehicle Info:

Unless you are ordering from Durham, Northumberland or Tyne and Wear customer’s property must allow for 7.5 tonne or 17 tonne vehicle. Delivery will be made to nearest kerbside only

7.5 tonne vehicle length 9.3m x 3.4m high x 2.8m wide

17 tonne vehicle length 13m x 3.4m high x 2.8m wide

Hand pump pallet trollies will not work on soft or sloping ground or loose gravel.

Terms and Conditions:

• All deliveries will be ‘economy’ which is 3-4 days from dispatch
• Normal delivery times are 9am to 5pm, Monday to Friday. They are not obliged to give am or pm but may do so.
• In the event of a customer agreeing to take delivery then not being at home in the agreed period a redelivery charge of at least £30 per pallet will be made.
• Delivery drivers are not expected to manoeuvre the pallet beyond the rear of the vehicle but will always be as helpful as possible where conditions allow.
• In the event of delivery not being possible due to poor access or gravel drive then the delivery will have to be ‘kerbside’ (i.e. left as near the property as possible)
• All goods must be checked on arrival and delivery paperwork signed unless prior agreement has been made with the delivery company to leave the goods at the property at which point goods will be left at the customer’s own risk.
• Any delivery issues must be reported immediately to PelletCo ltd
• Load times may extend during busy times.